Refund Policy

Version 2026.3 · Updated 2026-10-05 · Vanta FX

These are plain-language terms for members of Vanta FX. By signing in and accepting them you agree to them.

No refunds

All payments are final and non-refundable. This applies to every plan, whether or not the bot has placed a trade for you, and also if you stop the bot, disconnect your broker or end your membership before your plan runs out.

Why

Your plan starts when you receive your login. From then on the service is provided and cloud servers are reserved for you for the whole period.

Before you pay

Read the Terms of Service and the risk warning first. If you are unsure about anything, ask our team in the Discord before you pay.

No hidden cancellation

You do not need to cancel to avoid a charge: plans are not renewed automatically.

Payment problems

If you paid but your plan was not started or extended, contact our team with your username and the payment details, and we will check it.

Your rights

This policy does not limit any right you have under the law where you live, including the right to ask your bank or card issuer about a payment.

Other documents

Terms of Service · Privacy Policy

Questions

ask our team in the Discord.